Privacy Policy

Kalendar Experiences respects your privacy and recognizes the need to protect your personal information which you may share with us during your use of our services. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites and applications.

1, Information We Collect

Kalendar Experiences may collect the following types of personal information from you for providing its services and ensuring the best user experience for you: 
(i)    Name, date of birth, gender 
(ii)    Email address, phone number, address 
(iii)    Preferences, experience history, feedback 
(iv)    Card of UPI details at the time of making payments (processed securely via third-party gateways) 
(v)    IP address, device type, browser type, operating system 
(vi)    Geo-location, for curating better experiences for you based on your location 
(vii)    Interactions on our website, pages visited, duration of visit
(viii)    Username, profile photo, bio, posts, review and other public-facing content 

2. How We Collect Information 

The date collected by us is provided by you voluntarily while availing our services. Such data may include: 

(i)    Data provided by you at the time of creating your account;
(ii)    Data provided by you at the time of booking an experience/service from our website 
(iii)    Data generated upon your interaction with our website; 
(iv)    When you post content on our website in the form of reviews, comments, etc. 
(v)    Data from third-party service providers such as Google Analytics, payment gateways, etc. 
(vi)    You have an option to use your social media login credentials to create and log in to Kalendar Experiences. In such cases, your basic information as shared with the concerned Social Media platform will be collected by us. 

3. Use of Information

The data collected from you will be used by us for the following purposes: 

(i)    To facilitate your booking experience and to manage your account; 
(ii)    Personalize your browsing and recommendations; 
(iii)    Communicate updates, offers and other promotions; 
(iv)    Process payments and issue refunds; 
(v)    Ensure platform security and take preventive measures against fraudulent activity; 
(vi)    Comply with any applicable legal obligations.

4. Disclosure of Information Shared by You 

The information collected by us is used for the following purposes: 
(i)    For providing services to you; 
(ii)    We may provide the relevant information shared by you with third parties such as Experience Providers/Hosts for fulfilling your bookings and with analytics and marketing platforms; 
(iii)    We may share information provided by you with legal or regulatory authorities, if required by law. 

5. Cookies and Tacking Technologies

We use cookies and similar technologies to: 

(i)    Understand user behavior to improve functionality and recommendations; 
(ii)    Remember your preferences and settings; 
(iii)    Deliver personalized ads and content. 

Please note that you can manage/disable cookies through your browser settings. 

6. Date Retention

(i)    We retain your personal data for as long as necessary to ensure complete fulfilment of the purposes as outlined in the present policy as well as required by the law. 
(ii)    In the event you choose to delete your account at any point of time, all your data collected by us will be deleted from our records after a period of 180 days as per Rule 3 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021  

7. Children’s Privacy 

Our platform is not intended for use by persons under the age of 18 without parental consent. In the event a minor uses our website, the same shall be deemed to have been done with the consent of their parents. 

8. Security 

We implement safeguards designed to protect your information. When our registration/order process asks you to enter sensitive information (such as a credit card number), such information is encrypted and is protected with the best encryption software in the industry. We follow generally accepted industry standards to protect the personal information submitted to us. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific task are granted access to personally identifiable information. However, please note that due to the inherent nature of the Internet, no system is impenetrable, and we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others. 

9. Changes to the Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review it periodically.

10. Contact Us

If you have any questions about this Privacy Policy or have any other grievance, please contact:
Name: Pranjal Honarao 
Email: kalendarexperiences@gmail.com
Phone: +91-9106619560
Address: 588 GIDC Savli, Vadodara, Gujarat – 391775.