Terms of Use

1. Acceptance of the Terms
By accessing the website or booking experiences on this website, you agree to be bound by all of the terms and conditions as set out herein-below in the present User Agreement (the “Agreement”). Please note that if you do not agree with any terms or conditions as set out hereinbelow, you must refrain from the use of our website and our services. Your continued use constitutes acceptance of any modifications to this Agreement.

2. Our Services 
We curate and provide a platform for booking unique, offbeat experiences hosted by third-party providers (the “Hosts”). These experiences may include but are not limited to local events, cultural activities, tours, workshops, and retreats. We act solely as an intermediary between users and Hosts and do not directly offer or operate these experiences.

3. Eligibility  
You must be at least 18 years of age or have express parental or guardian consent to use our platform. By using the platform, you represent and warrant that you meet this requirement and have the legal capacity to enter into this Agreement.

4. Term and Termination
(i)    This Agreement will be effective, valid and subsisting as long as you use our website.
(ii)    You may terminate your registration with Kalendar Experiences at any time, for any reason, by deleting your profile from the website. In the event you terminate your registration, you will not be entitled to a refund of any services, if any, paid by you. 

5. Fees and Payment 
All experience listings include pricing details. You agree to pay all fees associated with the experiences you book through the platform, including applicable taxes and service fees. All payments must be made via the integrated third-party payment gateway. We are not liable for any payment errors or transaction issues arising from the gateway service provider. Please note that Kalendar Experiences Pvt. Ltd. does not accept any payments in cash. 

6. Cancellation
(i)    All products are priced by the Hosts, and any refunds arising out of any cancellation is at the sole discretion of the Host and depends on a variety of factors such as nature of the experience booked, the location, the ability to refill the unused slot.

(ii)    All refunds are processed and credited within 7 – 10 business days to the original payment method used.

7. Disclaimers 
(i)    We do not guarantee the quality, safety, legality, or suitability of any experience. You acknowledge that participation involves inherent risks and you voluntarily assume such risks. Our liability is limited to facilitating the booking;
(ii)    We reserve the right in it's sole discretion to review the activity and status of each account and block access to the member based on such review;
(iii)    Multiple profiles of the same person are not allowed on our website. We reserve the right to deactivate all multiple profiles without any refund of any fees. 
(iv)    You confirm that the content, information including the personal information provided by you is correct and accurate.
(v)    You are prohibited from engaging in advertising, or solicitation of, other users/hosts to buy or sell any products or services through the services provided by us. 
(vi)    You will not transmit any chain letters or junk email to other users or hosts. 
(vii)    It is a violation of the present Agreement to use any information obtained from other members in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any user.
(viii)    We are not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the internet.
(ix)    We cannot guarantee and do not promise any specific results from use of the Website or our services. You understand we make no guarantees, either express or implied. 
(x)    All liability, whether civil or criminal arising out of any content that is posted on the site will be of that user who has posted such content and we reserve our right to claim damages from user that it may suffer as a result of such content posted on the website. Kalendar Experience does not claim ownership of content you submit or submitted by the Hosts.

8. Indemnity and Limitation of Liability
You agree to indemnify and hold harmless the platform, its affiliates, employees, and agents from any claims, damages, liabilities, or costs arising from your use of the platform or participation in an experience. 
Further, in no event shall Kalendar Experiences Private Limited be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the website or any of our services. 
Notwithstanding anything to the contrary contained herein, Kalendar Experience’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Kalendar Experiences, for the service during the term of membership.

9. Effect of Waiver
Failure to enforce any provision of this Agreement shall not constitute a waiver of that provision by us. Any waiver must be in writing and signed by an authorized representative of Kalendar Experiences.

10. Confidentiality 
Both users and Hosts may gain access to confidential information. You agree not to disclose or misuse any confidential or proprietary information encountered during the use of the platform or participation in experiences.

11. Privacy
Your use of the platform is governed by our Privacy Policy. Please review it to understand how we collect, use, and share your personal data.

12. Severability 
If any part of this Agreement is held to be invalid or unenforceable, that part shall be severed, and the remainder of the Agreement shall remain in full force and effect.

13. Applicable Law 
The present agreement and the interpretation of its terms shall be governed by the laws of Republic of India. Any dispute between the parties shall be settled by way of arbitration by a sole arbitrator appointed as per the provisions of the The Arbitration and Conciliation Act, 1996. The arbitration shall be done in Pune. The Courts of Pune have exclusive jurisdiction over any dispute arising out of the performance of interpretation of the present Agreement. 

14. Force Majeure 
Kalendar Experiences will not be deemed in default hereunder or held responsible for any cessation, interruption or delay in the performance of its obligations hereunder due to earthquake, flood, fire, storm, natural disaster, pandemic, act of God, war, terrorism, armed conflict, labor strike, lockout, boycott, or government order.

15. Grievance Officer 
For any concerns or grievances, please contact our Grievance Officer:
Name: Pranjal Honarao 
Email: kalendarexperiences@gmail.com
Phone: +91-9106619560
Address: 588 GIDC Savli, Vadodara, Gujarat - 391775.
16.Community Guidelines 
All users are expected to comply with the following guidelines while using the website as well as when interacting with hosts or other users during the events: 
(i)    Treat Hosts and fellow participants with respect;
(ii)    You shall be dressed appropriately at the time of attending the experiences availed through our website; 
(iii)    Not engage in discriminatory, abusive, or illegal behavior;
(iv)    Follow all safety instructions and terms provided by Hosts;
(v)    Users are required to not post the following information on the website: 
(vi)    Do not post any false information on the website or impersonate another person; 
(vii)    Do not post anything which is obscene, pornographic, paedophilic, invasive of another’s privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging the commission of criminal offences, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence, or is harmful to children; 
(viii)    Do not post any content which infringes any patent, trademark, copyright or other proprietary rights;
(ix)    Do not post or commit any act which  threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting other nation; and
(x)    Do not post anything on the website containing software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
(xi)    Violations may lead to account suspension or termination.

17. Account Suspension and Termination
We reserve the right to terminate accounts for violations of this Agreement, illegal conduct, or actions detrimental to the platform’s integrity.
Upon termination/deletion of your profile, the data associated with your account will be retained for a period of 180-days or as required by the applicable law from time to time. The data shall be deleted upon expiry of 180-days or the statutorily prescribed time, whichever is more.  

18. Your Interaction(s) with other Users and User Disputes 
You are solely responsible for your communications with other users. We have no obligation, to monitor disputes between you and other users. We also reserve the right to take appropriate action against errant users. However, we are not obliged to share such action with other users, including complainants. We expressly disclaim any responsibility or liability for any transactions or interactions between the users inter-se.

19. Intellectual Property Rights 
All content, trademarks, logos, and materials on the platform are owned by or licensed to us. You may not reproduce, distribute, or exploit any content without prior written permission.

20. Miscellaneous 
(i)    Entire Agreement: This Agreement constitutes the entire understanding between you and us.
(ii)    Assignment: You may not assign your rights or obligations under this Agreement.
(iii)    Survival: Provisions relating to intellectual property, confidentiality, indemnity, and applicable law shall survive termination.
For questions regarding this Agreement, please contact the Grievance Officer on the contact details as provided in Clause 15 of the present Agreement.